See It Safely

The safety of our audience, artists and teams remains our top priority. We know going to the theatre is a bit different at the moment, and venues have
contrasting rules. We aim to keep things simple and safe so you can enjoy your experience at Jermyn Street Theatre.

Do I need to show a vaccine passport or test?
No, but if you feel unwell we suggest that you take a lateral flow test on the day you visit the theatre. If you test positive please do not come to the theatre, we can exchange your tickets free of charge to any other performance or show.  
Will I need to wear a mask?
There is no requirement to wear a mask however if you are more comfortable wearing one please feel free to wear one throughout the theatre.
What's changed at the theatre?
While you may not notice any changes to your normal theatre going experience, behind the scenes we’re working hard to keep you safe. This includes more regular cleaning including touch points. We also have antiviral gel available throughout the theatre.
Will the bar be open?
The bar is open as usual and we encourage the use of cashless payments, but we can also accept cash payments.
Does the air conditioning effectively ventilate the theatre?
Yes. Our air conditioning brings fresh air from the outside into the theatre continuously. It does not reuse air from the auditorium.
What if the performance gets cancelled due to a sick cast member or any other Covid related reason?
If a performance is cancelled for any reason, we will offer full refunds or credit notes.
What if I have COVID so can’t come to see the show?
If you or someone in your party is COVID positive, or has been instructed to isolate by the NHS, the ticket may be exchanged for another performance of the same production (subject to availability) or a credit (valid for 6 months) if you call or email the Box Office up to 24 hours before the performance.
Can I buy a single seat?
Yes! Going to the theatre alone is a pleasure, and you are always welcome.


See it safely