No wheelchair access
We regret that we do not have wheelchair access. Jermyn Street Theatre is down a flight of stairs in an old building, and despite all our best efforts we cannot provide a lift or stairlift.
Guidance on Cascando
Content Warnings
More information will appear here soon for our Autumn Programmes.
Relaxed Performances
A relaxed performance is open to everyone. Relaxed performances are an opportunity for audiences to enjoy a show when the theatre and auditorium rules are eased, making it a more inviting environment for all.
If you would like more information on relaxed performances at Jermyn Street Theatre, there is an information sheet here
Visual Story
We have a visual story which takes you through the journey of coming to a show at Jermyn Street Theatre.
Click here to view the visual story in PDF format.here
Click here to view the visual story in word document format.
Captioned performances
Captioned performances are available for our shows. Captioned performances are for people who are D/deaf, deafened and hard of hearing. They are similar to subtitled television. A caption screen displays the actors’ words as they are spoken and provides information such as sound effects and music. For more information on dates and times, please see the relevant show pages, send email to boxoffice@jermynstreettheatre.co.uk or phone our box office line on 020 7287 2875.
Audio Description Introductions
We provide Audio Description Introductions to our shows. These introductions are for people who are blind and partially sighted and provide a short description of the set, characters, and costumes. They are accessed through the relevant show page on our website and are available to download and listen in advance of your visit to the theatre.
Guide and Assistance Dogs
or via email on boxoffice@jermynstreettheatre.co.uk and they will do your booking for you. We can offer you an aisle seat, and let you know about any special effects that might affect your dog.
We want to help!
For more information on dates and times, please see the relevant show pages, or email our Box Office Team boxoffice@jermynstreettheatre.co.uk to book any performance.
If you have access needs, call our administration line on 020 7434 1443, and ask to speak to Penny Horner, and we will do whatever we can.
